Frequently Asked Questions

What do I need to bring to my first visit ?

We kindly ask that all of our new patients visit our First Time Visit To Our Practice page in advance of your first appointment. The page contains important information as to what you need to bring, including forms to download, print, fill-out and bring with you to your first appointment.

What insurance plans do you accept ?

These are our Contracted and Accepted Insurance Plans, Effective 1/1/10

  • AETNA*
  • Arizona Foundation for Medical Care PPO
  • Blue Cross Blue Shield*
  • Beech Street PPO
  • Cigna*
  • Community Care Network (CCN Network Pro)
  • First Health Network
  • Great West PPO
  • HealthNet*
  • Humana
  • Industrial Carriers
    • With Pre-Authorization we can treat most industrial patients, this includes State Comp Fund, Gallagher Bassett, U.S. Dept of Labor, etc.
  • Medicare
  • Multiplan Network
  • Private Health Care Systems (PHCS PPO Only)
  • United Health Care*
  • USA Managed Care PPO

(*) Not ALL product lines may be accepted.

What are the office hours ?

  • Monday - Thursday
  • 8:30 a.m. to 5:00 p.m.
  • Friday
  • 8:30 a.m. to 4:30 p.m.
  • Closed on:
  • Weekends & Holidays
  • After Hours: Our providers are available by phone 24 hours a day for emergencies. Our phone number is (480) 614-0707.
  • Please UNBLOCK your phone line if awaiting a return call from our office.
  • How long does it take to get a prescription refilled ?

    Please allow 2 business days for refills of routine medications. Out of formulary medications may require up to 5 business days depending on the insurance carrier approval requirement.

    What is your fax number ?

    Our fax number is (480) 614-0353.

    This is the front view of our Building Four Peaks Neurology Building
    For directions, map and our address, please visit our Contact & Location page.

    For More Information

    If you have any questions or would like additional information, you may contact our practice manager at (480) 614-0707.